Statewide Policy Directory

North Carolina General Statutes require the Office of the State Controller to issue policy for certain operations that guide all affected state agencies. Those policies are listed in this area and the affected agencies are indicated in the policy themselves.

Section: 0200 - Accounts Receivable
Title Section Summary
200.2 - Statewide Accounting Policy - Agency Policy Development 0200 - Accounts Receivable

State agencies must establish internal policies and procedures for the collection of accounts receivable consistent with statewide accounts receivable policies and procedures adopted by the State Controller and the following statutory requirements...

200.3 - Statewide Accounting Policy - Agency-Defined Receivables Systems 0200 - Accounts Receivable

Agencies and institutions should ensure that accounting and financial management systems are adequate to properly account for, record, and manage receivables, whether those systems are manual or automated...

200.4 - Statewide Accounting Policy - Accounts Receivable Collection 0200 - Accounts Receivable

Techniques for collection of accounts receivable shall include use of credit reporting bureaus, judicial remedies authorized by law, and administrative setoff by a reduction of an individual's tax refund pursuant to the Setoff Debt Collection Act, Chapter 105A of the General Statutes, or a reduction of another payment, other than payroll, due from the State to a person to reduce or eliminate an accounts receivable that the person owes the State...

200.5 - Statewide Accounting Policy - Minimum Identifying Information 0200 - Accounts Receivable

State agencies should obtain the following minimum prescribed information on prospective debtors, wherever practical...

200.6 - Statewide Accounting Policy - Use of Specific Collection Techniques 0200 - Accounts Receivable

Collection techniques used by state agencies may include:

  • Credit Bureaus: Use the credit bureaus to report past-due accounts, gain information on past-due accounts, and where applicable, determine the credit potential of a prospective account. Statewide contracts with collection agencies require that the collection agencies use credit bureaus...
200.7 - Statewide Accounting Policy - Past-Due Account Collection Guidelines 0200 - Accounts Receivable

All accounts sent to the Office of the Attorney General will go through the following procedure...

200.8 - Statewide Accounting Policy - Interest and Penalty Fee 0200 - Accounts Receivable

State agencies will develop and implement internal policies and procedures to charge, as directed and in the manner prescribed by State Statute, interest and a late penalty fee on past-due accounts receivable...

200.9 - Statewide Accounting Policy - Provision of State Services to Delinquent Debtors 0200 - Accounts Receivable

Agencies and institutions shall develop internal policies and procedures for delaying or withholding certain state services to persons who refuse to pay their debts...

200.10 - Statewide Accounting Policy - Referral to the Attorney General's Office 0200 - Accounts Receivable

The Attorney General’s Office is the primary agency responsible for the provision of all legal services and advice related to the collection of accounts receivable. For detailed procedures regarding submission of past-due accounts, please contact the Attorney General’s Office or the appropriate legal counsel...

200.11 - Statewide Accounting Policy - Establishing an Allowance for Doubtful Accounts 0200 - Accounts Receivable

Management should establish an allowance for doubtful accounts to reflect the amount of an agency’s receivables that management estimates will be uncollectible. The establishment of an allowance account ensures that the agency’s receivables are not overstated for financial reporting purposes...

200.12 - Statewide Accounting Policy - Uncollectible Accounts 0200 - Accounts Receivable

Accounts should be written off an agency’s financial accounting records when all collection procedures, including those required by the Office of the Attorney General (OAG), have been conducted without results and management deems the accounts uncollectible. Accounts due from individuals or vendors must be submitted to the Department of Revenue for setoff debt proceedings at least once prior to write off...