NCFS System Status

NCFS Help Desk: Email NCFS Help Desk or call (919) 707-0795

Current Status

System Status
NCFS Normal Operations
NCFS Training - WBTs Normal Operations

Latest Updates

Date Time Status
2/14/24 9:00 AM NCFS Production will be unavailable between 10 p.m. Friday, Feb. 16th through 3 p.m. Saturday, Feb. 17th 17th for the quarterly Oracle update.  Outage times may vary based on completion of processes.
1/8/24 11:30 AM

UPDATE AS OF 1/10 at 8:30 AM:

Performance issues appear to be resolved as of January 9.

ORIGINAL:

OSC is actively working with Oracle to resolve significant system performance issues.  Users may experience delayed response and error messages within NCFS during this time.  Please submit a ticket – with screen shots and navigation information - to the OSC Contact Center (ncfs@osc.nc.gov) if you encounter specific error messages in Production.  We will update users once we have more information – thank you for your patience.

12/19/23 1:30 PM

UPDATE AS OF 1:30 PM:

Issue has been resolved in NCFS – all approved journals should now be posted and Inquire on Detail Balances page is now accessible.   Please submit a request to the OSC Contact Center (ncfs@osc.nc.gov) if you encounter additional issues in NCFS. 

ORIGINAL:

An issue has been identified in NCFS this morning which has impacted several areas:
•    Inquire on Detail Balances screen – an error message is occurring which is prohibiting users from accessing the data
•    9:45am AutoPost job failed – approved deposit journals were not posted

The NCFS team is working closely with Oracle to correct the issue and will provide an update as soon as possible.   Please submit a request to the OSC Contact Center (ncfs@osc.nc.gov) if you encounter additional issues in NCFS.

12/15/23 3:00 PM NCFS General Ledger is closed for October 2023.
12/2/23 7:30 AM Intercompany module is closed for October 2023.  All NCFS modules are open for December 2023. 
8/29/23 7:30 AM As of this morning, the scheduled process from HR/Payroll to NCFS did not complete and therefore no Payroll Disbursement journals are available in NCFS.  The HR/Payroll team is working to re-run the process and Payroll Disbursement journals should be available in NCFS on Wednesday, August 30th.
8/1/23 7:30 AM As of 7/31/23 at 5:30pm – June and Fiscal Year 2023 are closed in NCFS. August is now open and available for processing. 
11/22/22 7:20 AM Oracle quarterly update 22D completed successfully over the weekend.  A new version of the ADFDI spreadsheet is now available – you can now download Version 5.11.24695 via the Tools menu of NCFS.
10/14/22 8:00 AM NCFS is now accessible. OSC is assessing the effects of Thursday's NCID outage and will provide further updates as needed. 
10/3/22 7:30 AM All issues related to NCFS transactions from Friday, Sept. 30th, have been resolved.  If you encounter any problems, please contact the NCFS Help Desk at ncfs@osc.nc.gov.  
9/30/22 1:25 PM The issue related to interfaced transactions from NCAS into NCFS has been resolved and all transactions should be available in NCFS as expected.  If you have questions or additional issues, please submit a request to NCFS Help Desk at ncfs@osc.nc.gov. A second, high-priority, issue is actively being worked related to the approval of transactions. IC Transfers submitted for approval prior to 10:30am may show in Error status. We are working to determine root cause and resolution and will keep you updated. 
9/16/22 2:15 PM NCFS Production environment will be temporarily unavailable beginning at approximately 8pm EST on Friday, September 16th. We anticipate the system to be unavailable for 1-2 hours. Any additional updates related to system availability will be posted on this page as needed.
7/29/22 10:15 AM Interfaced transactions are now available in NCFS.  If you continue to encounter issues, please contact NCFS Help Desk at ncfs@osc.nc.gov.
7/29/22 8:00 AM NCFS Technical and Functional teams are actively working to resolve interface issues.  All inbound interfaces will be reprocessed shortly and transactions will then be available in NCFS.  Update to come once resolved.
6/28/22 11:30 AM NCFS will be available on Friday, July 1st.  OSC and DST approvals will operate on a normal schedule.  
5/18/22 7:00 AM All scheduled interfaces into NCFS have processed successfully as of this morning. Any additional issues should be submitted to NCFS Help Desk for further research. 
5/17/22 5:15 PM NCFS reporting is now available. Any additional issues should be submitted to NCFS Help Desk for further research. 
2/23/22 10:00 PM All approved IC transfers are now posted in NCFS.  We expect all approved transactions to post as scheduled going forward.  
2/23/22 9:30 AM All approved disbursements posted late afternoon Tuesday Feb. 22nd.  Still working to resolve IC Transfers and post them in NCFS.  
2/22/22 1:30 PM NCFS is still experiencing system issues.  Disbursements and transfers were able to be approved this morning but they remain unposted to the ledger.  Deposits continue to be approved and posted with no issues.   The Oracle team is actively engaged on these issues and is working diligently to resolve.  
2/21/22 12:15 PM

NCFS Production environment was updated this past weekend, according to the quarterly schedule we have configured with Oracle.  Issues within NCFS have been identified this morning that we are actively working to identify and correct.   If you receive error message or have issues within the system please submit a ticket to the NCFS Help Desk.

2/21/22 4:45 PM The NCFS team is still actively engaged with Oracle to resolve the issue.  Disbursements and Transfers submitted prior to 10:30am this morning were approved, assuming cash availability, but did not post.  Unposted transactions will reflect as such on your daily reporting.  Many disbursing accounts will likely be negative tomorrow once warrants are cleared and funds transfers sent.  DST will post the transactions to CB$ once they receive the posted transactions from NCFS.  Deposits appear to have been approved and posted.