Unable to Access Business Objects

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Problem: After clicking the Business Objects tab in the portal, one of the error screens below displays instead of the Business Objects launch pad screen.

Cause: The login process is not working correctly, or the maximum number of licenses has been reached. 

Actions: Please send an e-mail to BEST Shared Services at Best@osc.nc.gov with a snapshot of your screen and request that a ticket be created. BEST should forward the ticket to the Functional SAP Portal Support team. 

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