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OSC Help Desk Changes & Information Form

 


Help Desk Hours Change (08/30/2002)

Effective October 1, 2002, the hours of operation for the Office of the State Controller’s NCAS Help Desk will be 7:30 a.m. to 5:00 p.m. Monday thru Friday. If assistance is needed other than the Monday through Friday published hours, please refer to the Emergency Special Hours Procedures for any special requests.  Please direct your questions to Annie Thompson at athompso@mail.osc.state.nc.us or (919) 981-5430.  Thank you for your cooperation with this change.


Fiscal Year End depreciation report (08/27/2002)
The Fiscal Year End depreciation report found in Systemware (XPTR) as OSCOP* (* being C for P region and F for NC23 region) FAFIN-3 YEAR END DEPR RPT are incorrect. This report was reading the 8 digit fixed asset number. The OSC has made the necessary change to read the 10 digit asset number and will rerun this report today. Also, the OSC has changed the name of this report to OSCOP* FA CAPITAL DEPRECIATION. This name change has been made so that all capital reports will be concurrently listed in Systemware. To view this new report the following step should be followed in Systemware:

  1. Delete FAFIN-3 Year End Depr Rpt by typing RFV in OPT field
  2. Go to the DIR
  3. Add the report to your favorite list by typing AFV beside the report name
  4. Type LR in the command line
This new report will be available on Wednesday, August 28, 2002. If you have any questions, please contact the OSC Helpdesk at (919) 875-4357.