The fax file will be routed through a central server at the Office of the State Controller (OSC). If the fax cannot be completed, due to a wrong or busy number or an equipment problem, OSC Client Support will contact the agency buyer with the purchase order number and the reason for the failure. Depending on the nature of the problem, the agency can either rectify the problem and send the fax again, or can reprint the purchase order in the nightly batch process and send out a printed purchase order the next day.
Security for the real-time faxing function is controlled by NCAS operator ID number. Before any buyer can send purchase orders via on-line faxing, the agency must request that such authority be given to that buyer’s operator ID via screen OPD. Such requests must be made to OSC Client Support, who will set up the buyer with on-line faxing authority.
The vendor setup record (screen VSU) retains the vendor’s fax number in a separate field from the regular phone number. This number can be viewed on inquiry screen VOS for all trade vendors. If this number is included as a part of the vendor record, then the fax number will default automatically during the on-line faxing procedure. Although OSC Client Support will solicit the fax number from the vendor, it is the responsibility of agency buyers to supply this number at the time the vendor is added. In addition, agency buyers should correct any erroneous fax numbers via the VSU screen using the CHGE Paying Entity.

Once the new PO status is entered and the fax number is verified, the buyer need only type "X" or any character in the FAX PO ONLINE field and press Enter to send the fax to the vendor.

