About the North Carolina Office of the State Controller

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OSC Mission Statement and Values

OSC Mission

We are committed to:

  • Ensuring the financial integrity of the State by providing exceptional enterprise accounting, disbursing, payroll, internal control and financial reporting systems that serve state agencies, employees and the public;
     
  • Maximizing financial return to the State by implementing a uniform statewide cash management plan and an accounts receivable program;
     
  • Delivering quality services that achieve efficiencies and enable partnerships that result in an exceptional customer experience; and
     
  • Providing relevant oversight, consultation and training through leadership that embraces the core values of the Office.

OSC Values

Integrity:
Building trust by being open and honest, respecting others, and embracing diversity. 
Consistency:
Following through with regularity and in a reliable way.
Accountability:

Taking responsibility for achieving effective results.

Transparency:
Presenting a clear and easily understood face to internal and external customers; sharing all relevant information.
Professionalism:
Honoring commitments and upholding ethical standards of competence in a particular discipline.
Responsive:

Service oriented and readily responding to customer needs.

Perseverance:

Steadfastly pursuing a course of action until the goal is achieved; demonstrating dedication to a purpose.

Objectivity:
Making decisions based on the facts of a situation without allowing personal preferences, biases, and experiences to have an impact.
Loyalty:

Showing allegiance to the organization’s ideals.

Innovative:
Developing inventive and creative business solutions.
Adaptability:
Remaining effective while dealing with various people in various situations, tasks, and responsibilities; demonstrating resourcefulness in changing circumstances.
Empathy:
Understanding and acknowledging another’s feelings, actions and motivations.