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System Availability and Maintenance Policy

System Status & Updates

The HR/Payroll portal will be unavailable between the hours of 8pm - 9pm EST for a brief maintenance update on weekdays. The portal will also be unavailable Sundays between the hours of 2pm - 8pm EST for maintenance. We apologize for any inconvenience.


Notice: Check this page frequently for system status and other updates.


Date Time Update
01/30/2015 10:20 am BEACON Portal Critical Error Message Resolved:
Thank you for your patience during the technical issues experienced with ESS and MSS this morning.  We have resolved the issues and all users should now be able to access BEACON and the ESS and MSS tabs without receiving an error.  Please be sure that you have closed out of the browser and opened a new session to log back in.  If you still experience an issue, please do not hesitate to give us a call at 919-707-0707 for assistance.  Again, thank you for your patience as we worked through this issue.
01/30/2015 9:10 am BEACON Portal Critical Error Message:
The BEACON Portal is experiencing intermittent issues when employees are attempting to enter their time (ESS), view pay statements (ESS) or approve time (MSS). Users will see a Critical Error message. The Technical Team is aware of the issue and working to resolve it as quickly as possible. Please continue to check here for updates on the issue. You may try logging out and back in or clearing your cache/cookies and then logging back in. Thank you for your cooperation and understanding.
01/21/2015 3:10 pm

W2 Availability:
All 2014 W2s have been printed and mailed to BEACON employees.  Please allow 10 business days for delivery of the mailed W2 to your address of record as of 01/14/15.  W2s will be available in ESS for reprints by employees with ESS access on Monday, January 26th.  Reprint requests will not be processed for non-ESS users until February 2nd. Thank you.

01/13/2015 4:20 pm

NCAS agencies, Payroll staff, CMCS staff, Budget staff, and Fiscal staff: Extra Bi-weekly pay day in FY '15.

Please note:   Extra Bi-weekly pay day in FY ’15.   
The July 2, 2015 bi-weekly payroll will post in June.

All agencies who have employees paid in the Bi-weekly payroll  scheduled for July 2 will need to plan for and have an extra budgeted payroll available for June 2015.

Monday June 29  -  Finalization
Tuesday, June 30 – CMCS requisitions posted.
Thursday, July 2 - Pay Day
Friday, July 3 - Holiday

The BEACON to NCAS Accrual program has been modified to only send accrual estimates for the last week of June- 6/20-6/30.

01/09/2015 11:15 am

Page Not Found Error (1/9/15):
Due to maintenance activity to resolve the error received earlier today, some users may experience a “Page Not Found” message.  You may wait a couple of minutes or may logout and back in.  We apologize for the inconvenience and appreciate your understanding.

01/09/2015 9:50 am Critical Error Message
The BEACON Portal is experiencing intermittent issues when employees are attempting to enter their time and view pay statements – users will see a Critical Error message. The Technical Team is aware of the issue and is working to resolve it as quickly as possible. Please continue to check here for updates on the issue. Thank you for your cooperation and understanding.
01/05/2015 10:50 am Critical Error Message Resolved
The “Critical Error” message is the ESS and MSS portals has been resolved. If you continue to have issues, please contact the BEST Shared Services Center at 919-707-0707 or best@osc.nc.gov. Thank you.
01/05/2015 10:15 am

Critical Error Message
Employees may receive a “Critical Error” message when trying to access the ESS and MSS portals this morning.  Please note that we are aware of the issue and our BEACON Portal team is working to resolve the issue.  Please continue to check this site for updates as they become available.

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